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Posts Tagged ‘new bug’

MDM stick their head in the sand

December 6th, 2009 5 comments

After my banning from the MDM support forums for pointing out that Zinc V3 is a load of rubbish, MDM pruned the forums of multiple posts that had anything negative to say about the software and closed down the bug reporting page:

We have currently suspended new Bug Submissions whilst we compile and validate existing entries. Thank you for your patience.

Evidently, the only way MDM is able to reduce their bug count is to prevent people from being able to report them in the first place. Likewise, the only way they’re able to have a forum of satisfied customers is to delete every negative post as it comes in. Let this serve as a warning to anyone thinking about buying anything from MDM.

On the positive side, the entire conversation was saved before it was deleted by Gambini and is provided here for posterity: Page 1, Page 2.

As you can see, Gambini seems to be of the opinion that if a large organisation has been sucked in by his false advertising, the ridiculous bug level of his software is irrelevant. He also seems to believe that unless you have a multi-million selling product that your opinion on software that you’ve paid good money for is worthless. Furthermore, should you dare to ask questions about this, you will be banned.

Is this is a company that you want to support?